AI chatbots and avatars that answer your customers’ questions
An AI assistant on your website answers the questions you otherwise field every day by phone or email – at any hour, in text or as a talking avatar. It only knows what you give it, always identifies itself as AI and stays within clear cost limits.
We’re closed on Saturdays. On weekdays we open at 8 am – shall I show you how to request an appointment?
AI assistant · answers from your content
What’s included
Knowledge from your content
We train the assistant on your website, FAQs, price lists or documents – not on half the internet.
Chatbot or talking avatar
As a chat window, a voice assistant or a video avatar with a face – whatever suits your business.
Clear knowledge limits
If the assistant doesn’t know something, it says so and refers people to you instead of making things up.
Cost limits
Limits per conversation and per day keep the costs with the AI providers predictable.
Labelling & data protection
The assistant always identifies itself as AI. A clear notice appears before any voice conversation, and we choose providers and settings that keep data to a minimum.
Multilingual
German, English and other languages – the assistant replies in whatever language it’s asked in.
Assistant to try out
It calls itself an AI and sticks to what it knows. Our own assistant is always one click away via the “Questions?” button.
wimmer-webservices.com/en/examples/taktwerk
Concept projectTaktwerk. Text assistant on a software site: answers from its own knowledge base and names the source. See it live
Who it’s for
Sat · 7:12 am
Are you open on Saturday?
Tue · 10:47 pm
How much is a first consultation?
Sun · 10:05 am
Sprechen Sie Deutsch?
Mon · 6:58 am
Can I move my appointment?
The assistant answers right away – even at 10:47 pm.
Businesses that get the same questions again and again – opening hours, prices, appointments, procedures
Medical practices, law firms and service providers that want to take pressure off the phone
Companies whose customers speak different languages
Brands that want to bring their website to life with a talking assistant
How an AI chatbot for business works – and what to watch out for
Behind a modern AI chatbot sits a large language model, the same kind that powers ChatGPT or Gemini. On its own, though, such a model would be unsuitable for your website: it doesn’t know your opening hours and, when in doubt, will invent an answer. So we give the model your own content as its knowledge base and define what it may and may not talk about. If someone asks something outside that scope, the assistant refers them to you.
Are you open on Saturday?
Opening hoursPrice listFAQ
AI
Yes, on Saturdays from 9 am to 1 pm.
Source: Opening hours
Answers from your content – and says where from.
The most important step is therefore not the technology but the knowledge. Which questions actually reach you? Which answers are binding, and what should a human handle instead – individual medical, legal or pricing cases, for instance? We settle these points in the concept phase, and you test the assistant before it goes live.
The assistant answers
Opening hours
Prices from the list
Directions & parking
How an appointment works
You answer yourself
Findings & diagnoses
Individual legal cases
Custom quotes
Before launch, you test it with your own questions.
A talking AI avatar goes one step further: visitors simply ask their question into the microphone and get a spoken answer with subtitles. It feels more personal and suits people who would rather not type. The running costs are higher than for a text chat, though, so we work with fixed limits per conversation, per visitor and per day.
AI assistantspeaking
We’re open on Saturdays from 9 am to 1 pm.
Fixed limits47 s left
per conversation
per visitor
per day
Legally, people should know when they are talking to an AI. The EU AI Act requires this transparency, and we apply it consistently: the assistant calls itself an AI, and a clear notice appears before any voice conversation. Data only goes to the providers needed for the conversation, and only after the visitor has confirmed.
AI assistantAI
Before we start
You are talking to an AI, not a human.
Got it, let’s go
Your questionAI provider
Labelled as AI, as the EU AI Act requires. Data only goes out after you confirm.
Are you open on Saturday?
Opening hoursPrice listFAQ
AI
Yes, on Saturdays from 9 am to 1 pm.
Source: Opening hours
Answers from your content – and says where from.
The assistant answers
Opening hours
Prices from the list
Directions & parking
How an appointment works
You answer yourself
Findings & diagnoses
Individual legal cases
Custom quotes
Before launch, you test it with your own questions.
AI assistantspeaking
We’re open on Saturdays from 9 am to 1 pm.
Fixed limits47 s left
per conversation
per visitor
per day
AI assistantAI
Before we start
You are talking to an AI, not a human.
Got it, let’s go
Your questionAI provider
Labelled as AI, as the EU AI Act requires. Data only goes out after you confirm.
What does an AI chatbot cost?
AI chatbot (text)
from €1,590
usually €1,590–€3,990
Set-up, training on your content, integration into your website, firm cost limits.
Talking AI assistant or avatar
from €2,390
usually €2,390–€6,390
Voice conversations, with an avatar if you like – with an AI notice and time limits.
Limit
Running & maintenance
from €39 per month
Hosting, updates and monitoring; AI usage is billed as used, with a fixed monthly cap.
Guide prices in euros, no VAT is charged (Austrian small business exemption). You get your fixed price after our first call – no hidden extras.
How we work
From the first call to well after launch, you always know what happens next. You get a fixed quote once we have talked.
A free conversation about goals, audience and budget. Afterwards both sides know whether it is a fit.
≈ 1 week
2
Step 2: Concept & design
Structure, copy and look – as a clickable prototype you can try out first.
≈ 2–3 weeks
3
Step 3: Build
Development, content, animation and testing on every device, in both languages.
≈ 3–6 weeks
4
Step 4: Launch & care
Go-live, handover and then SEO, hosting and maintenance from one team.
ongoing
Frequently asked questions
How much does an AI chatbot for a website cost?
A text chatbot starts at €1,590 (usually up to €3,990), a talking assistant or avatar at €2,390 – no VAT is charged (Austrian small business exemption). Running and maintenance start at €39 a month; the AI provider’s costs are billed as used and capped with a fixed limit. After the first call you get a fixed price for the build and an honest estimate of the running costs.
Will the chatbot make up answers?
With language models this can never be ruled out entirely, but the risk can be reduced a great deal. Our assistant answers based on your content, follows clear rules on what it talks about and openly says when it doesn’t know. Before go-live you test it yourself with your typical questions.
Is an AI chatbot GDPR-compliant?
A chatbot can be run in line with the GDPR if the providers, contracts and settings are right. We choose providers that don’t use requests for training, limit processing to what’s necessary and give you the details for your privacy policy. That doesn’t replace a legal review of your specific case.
Do I have to disclose that it’s an AI?
Yes – visitors should be able to tell that they’re talking to an AI, and the EU AI Act requires this too. For us it’s standard anyway: the assistant always identifies itself as AI, and a clear notice appears before any voice conversation.
Can the assistant book appointments or take orders?
In principle yes, if your booking or ordering system offers an interface. Whether that’s worth it and how securely it can run is something we work out in the concept. Often the best start is an assistant that answers questions and points people the right way for appointments.
Which languages does the chatbot speak?
German and English are standard, and many other languages are possible. The assistant replies in the language it’s asked in – handy for businesses with international customers or guests.
